Right choice for New Car Service
The fact is that you have the right to decide where your vehicle is serviced, maintained and repaired, at competitive prices
Looking for bargains in the end of year car sales or simply want to get your new car serviced? Here is some sound advice from Maranoa Mechanical Pty Ltd in St George.
Aquiring a new car is one of the most considerable investments most people make, so it is common sense to do your best to give it the care it deserves. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
The fact is that you have the right to decide who will service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You cannot be forced to take the car back to the dealership you purchased it from for service or repairs. Provided the work is executed to the manfufacturers specifications by an acceptably trained person and uses sufficient quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Maranoa Mechanical Pty Ltd mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Maranoa Mechanical Pty Ltd mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Maranoa Mechanical Pty Ltd will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the new car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between extended, statutory and manufacturer warranties to help you make the right selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be outweighed by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be wary of new car dealers who try to work in “express” or “extended” warranties, often for free, when processing the sale of your new car. Much of the time these ‘additional’ warranties may include quite definitive restrictions or provisions, often in a way that is not immediately understood. Many times these deals provide hardly any additional benefits not already provided by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the vehicle.
Such deals are very unlikely to point out the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of travel time you may need to get your car serviced or extra waiting times due to fewer available service locations or mechanics.
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